No1 Choice For Cleaning & Caring For Your Carpets & Upholstery

Please see a number of reasons why we are the number 1 choice to care for your carpets and soft furnishings in the Broadstairs, Margate, Ramsgate & Thanet area

1. Personal Touch

carpet cleaner in Broadstairs, Margate & Ramsgate removing blood from a carpetAs with any service, especially one where you invite people into your home, it is vital that you know who will be turning up at your doorstep. We do not sub contract work out so it will be either Neil or Helen that attend the property. That includes both the survey and the cleaning job itself

2. Detailed Comprehensive Process

Our cleaning method involves a multi stage process that we carry out vigorously. You will not find us skipping steps, or neglecting your carpet in any  way just to get paid and on to the next job. We take customer care VERY seriously and will not leave until you are completely satisfied.

Unfortunately many cleaners skip a number of these steps to save time, but by skipping just one can have a massive impact on not only the care of your carpets but the cleaning results themselves

3. 100% Money Back Guarantee

100%-Carpet Cleaning money-back-guarantee in Broadstairs, Margate & RamsgateWe are so proud of our work that we have 100% money back guarantee, pretty much as it says on the tin. If you are not 100% delighted with the work we carry out for you, we ask for the opportunity to clean again for you. If you are sill not 100% delighted, we will refund your money. No Quibble

4. Experience and Fresh Ideas

Neil has been cleaning carpets since 2012, in which time, i have come up against many challenges which makes each day interesting and satisfying, this has meant that a great deal of experience has been gained. Coupled nicely with this, Helen is relatively new to the industry, of course she has completed comprehensive training to gain the skills to become a carpet care technician, but also brings new exciting ideas not only our business, but to your home, ensuring once again that your care and satisfaction is at the forefront of everything we do.

NCCA Carpet Cleaning Certificates in Broadstairs, Margate & Ramsgate5. Full NCCA Members

Not many carpet cleaners have obtained the NCCA qualification, which is the only qualification recognised by governments, councils and higher authorities. We have, first in 2012 and then renewed each year

NCCA qualification involves an extensive training course and a lengthy exam. Being a NCCA member gives us the backing of some of the most experienced carpet care technicians in the country, so we have even more knowledge and experience to dip into when we need it.

Please be aware that we are full members. There are a number of carpet cleaners unfortunately bringing down the industry standards by claiming to be NCCA members, but are not, or who may have completed their training, but not made a full commitment to the carpet care industry

6. Quality 5 Star Service

We really do everything we can to provide 5 star service to ALL our customer, you will not find this with national franchise companies or splash and dash carpet cleaners. We are a real family run business with great enthusiasm for our job and passion for bringing the best service to you. We guarantee you will love our service.

7. Honest Pricing

The price we quote is the price you pay on the day. We do not employ any sly sales tactics, hidden charges, or VAT. This is why it is vital that we are given the opportunity to provide an on site quotation, and give you an accurate price tailored to your needs.

8. Free Bottle of Stain Remover with every job

Carpet cleaning Broadstairs, Margate & Ramsgate spot & Stain remover

Carpet Cleaning FREE Spotter

After we have transformed your carpets into a like new condition, we know you want to keep them that way. Thats why we give all our customers a FREE bottle of specialist stain remover to keep your carpet looking in tip top condition. The stain remover is part of our tool kit that we use every day so it comes highly recommended by carpet care professionals

9. Repeat & Referral Work

Most of the work we carry out is done for repeat and referred clients. This means that you don’t have to take our word for the service we believe in, there are literally hundreds of people taking about us and trusting us to look after their friends’ and relatives’ cleaning needs too. Our reviews section shows more of these or if Facebook is your thing, they are there too

10. After Care Service

From time to time, stains can wick back, which is where they rise back from the bottom of the carpet fibres after cleaning. I, the event that this does occur, or even if there is anything our clients are not happy with after the carpets have been cleaned by us, we welcome the opportunity to revisit and put the situation right. Our clients tell us that this promise is the main reason that they continue to use our service.

If you would like your carpets or upholstery professionally cared for, call Neil now for  a FREE, no obligation quotation on 01843 260444